Privacy & Terms

Privacy Policy

Urban Wellness Project is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

• We collect only the information necessary to provide services, including booking details, health information (if relevant), and payment information.

• Personal information is used for service delivery, communication, invoicing, and administrative purposes.

• We do not share your personal information with third parties except:

  • Payment processors (e.g., Stripe)

  • Booking platforms (e.g., Acuity Scheduling)

  • When required by law

• You have the right to access, correct, or request deletion of your personal information at any time.

Terms of Use

• All website content, including text, images, and resources, is the property of Urban Wellness Project.

• Content is provided for educational and informational purposes only and is not a substitute for medical advice.

• Use of this website or services constitutes acceptance of these Terms.

• We may update these terms at any time; continued use of our website indicates agreement.

Payment & Refund Terms

• All online class and session payments are processed via Stripe.

• Refunds are offered only as described in class/course-specific terms.

• Teacher training and workshop fees are non-refundable once enrolment is confirmed, unless otherwise stated.

• For online classes, participants must notify at least 24 hours in advance to receive a credit or reschedule.